The emails your agents send, and how to change them
Updated
The emails#
| When it arrives | Switch that controls it | |
|---|---|---|
| Changes your agents made on their own, with a subject such as 3 changes live on your site, each one undoable | Once a day, to the workspace owner, when changes your agents made without a click are live. Each line has an Undo link. See the daily email of changes | Service notice, always on |
| Your first fix is ready to review | Once, when your agents have a first task you can approve, at least 2 hours after signup | Alert, always on |
| Proposals waiting for your approval | Once in your first week, a day or more after setup. Later, when proposals have waited 3 days and nobody has decided anything for 14 days, at most once every 14 days | Alert, always on |
| Fixes ready: connect your platform to ship them | When fixes are ready but your website is not connected | Alert, always on |
| Your first fix is live | Once, when SEOmatic first sees one of your changes on your live page | Alert, always on |
| Early movement on your first fix | Once, when your first fix gains 5 or more clicks | Alert, always on |
| First verified win | Once, when your first change is confirmed as a win | Alert, always on |
| Action needed: a change on a page could not be undone | When a change made results worse and the automatic undo failed | Always sent |
| Weekly report | Mondays, when there is something to report | Reports |
| Day 30 and day 60 recap | 30 and 60 days after you start | Reports |
| Your client sites this week | Mondays, for accounts with several workspaces | Reports |
| Some agent work hit a wall | When a task ran out of attempts, at most once a week | Tips and reminders |
| Is everything okay? / has been quiet | When a paid account has had no agent activity for a while | Tips and reminders |
Emails are in English. SEOmatic sends at most 2 reminder-type emails a day and 5 in 7 days, so you are never flooded.
Approval emails and your approval mode
Approval emails only list work that waits for a person. Unless you chose Approval mode, changes that can be undone go live without waiting for you and show up in the daily email of changes instead. Only Approval mode holds everything for a yes. See approval modes.
What the weekly report shows#
- Live on your site: changes live this week, and how many are not showing yet.
- In progress and Needs review: work running and decisions waiting.
- Shipped this week, Verdicts coming, Approved, not moving yet and Leading indicators.
- A button to Review the fix or View full report.
The weekly report goes to accounts on a paid plan or a trial with a card on file, when the agents or AI answer tracking are on. If nothing happened that week, no report is sent.
Change which emails you get#
- In the sidebar, click Settings, then the Account tab.
- Find Email preferences.
- Turn Reports, Tips and reminders or Product news on or off. All three start on.
You can also click the link at the bottom of a report or reminder email to turn off that kind of email.
Alerts stay on
Emails about your own site (work waiting for approval, a first fix live, a first win, a lost placement) cannot be switched off in preferences, and account and billing emails always arrive. To stop alerts, click Unsubscribe from all SEOmatic emails at the bottom of an email. You then also miss approval requests, so check the bell on your dashboard instead. See the Needs you list.
Emails you will not get#
- No email when a campaign pauses. Paused campaigns appear in the Needs you list.
- No email when a change is undone automatically because results got worse. You see it on the board and in the Live feed.
Want decisions in Slack instead? See approve from email or Slack.
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