Billing, credits and account
Trial, plans, credits, payments and cancelling.
10 articles
- How AI credits work, and where yours wentAI credits pay for the AI work your agents and SEO Copilot do. See what uses them, what is always free, when they reset, and how to check where yours went.
- What happens when you run out of AI creditsWhen your AI credits run out, approved work waits and nothing is lost. It restarts when credits renew, or at once with a credit pack, an upgrade or your plan.
- Your payment failed: how to fix itUpdate your card in Billing Details and click Save Card and Pay. Everything runs again at once. You have 72 hours before agents pause, and nothing is deleted.
- How to cancel your subscription or trialCancel from Settings > Billing Details > Cancel Subscription. A cancelled trial is never charged. A paid plan runs to the end of its period, then moves to Free.
- What happens to your site and your data when you cancelChanges your agents made stay live on your site and your data stays in SEOmatic. When the plan ends you move to Free: SEO Copilot stays, the agents stop.
- Upgrade, downgrade or switch to yearly billingThe owner changes plan in Settings > Plans. Upgrades charge a prorated amount today, downgrades credit your next invoice, and on a trial nothing is charged.
- Find invoices, update your card and add a tax IDInvoices, cards, your company address and tax ID are all in Settings > Billing Details, which the account owner sees. Here is where each one lives.
- Add another website or clientEach website gets its own workspace. Create one in Settings > Workspaces. Out of workspaces? Add one for $39 a month with 1M AI credits, or pick a bigger plan.
- What the Free plan includesFree gives you 5 SEO Copilot questions a month, your Search Console data and read-only fix cards. Your agents stay off: changes need the trial or a plan.
- Delete your account or a workspaceDelete one website's workspace in Settings > Workspaces, at once and for good. Delete your account in Settings > Account: it goes after 30 days, cancellable.