Delete your account or a workspace
Updated
Only want to stop paying?
Cancel your subscription instead. Your data stays and your workspace moves to the Free plan. See cancel your subscription.
Delete a workspace#
- In the sidebar, click Settings, then the Workspaces tab.
- Move your mouse over the workspace card. Click the three-dot menu that appears, then Delete workspace.
- Type
DELETEin capitals. - Click Delete Workspace.
Owners and Admins can delete workspaces. There is no undo.
| Deleted for good | Not affected |
|---|---|
| The site connection and its saved login details | Pages, articles and fixes already live on your website |
| Tasks, campaigns, projects, generated pages, articles and briefs stored in SEOmatic | Your team: everyone stays on the team and keeps access to your other workspaces |
| Search Console history for that site, datasets and keywords | Your Google account connection |
| Pages SEOmatic hosts for you in that workspace | Your other workspaces |
- Credits are not returned. Credits the workspace used still count for this month.
- Your bill does not change on its own. If you bought an extra workspace, remove it in Settings > Plans > Add-ons. See add another website.
Delete your account#
- In the sidebar, click Settings. You land on the Account tab.
- Scroll to the bottom and click Delete account.
- Read What happens next. To keep a copy, click Download a copy of your account data first.
- If you have API keys, tick I understand these keys stop working now. Any Zap, plugin or script using them stops too.
- Type
DELETEin capitals, then click Delete account.
You see Your account is scheduled for deletion in 30 days. and an email confirms it. You stay signed in.
Owner of a team? Your teammates lose access too
Deleting your account deletes every organization you own, with all its workspaces, at day 30. Your teammates lose access to them. To leave the team running, make someone else the owner first in Settings > Team > Make owner. See transfer ownership.
What happens, and when#
| When | What happens |
|---|---|
| Right away | Your agents are switched off in every workspace you own. API keys and connected apps stop working. Your subscription is set to end and is not renewed. Nothing is refunded. No purchases or plan changes are possible. Marketing emails stop. |
| During the 30 days | You can sign in and cancel the deletion. Reminder emails arrive about 7, 3 and 1 days before the date. |
| Day 30 | Everything is removed for good: organizations you own, workspaces, content, campaigns, chat history, brand settings and connected integrations. Google connections are disconnected and their stored access deleted. Your personal details are anonymized. |
| Never | Pages, articles and fixes on your website are not removed. Deleting only removes SEOmatic's copy and access. |
If a payment was failing when you deleted, the open payment is cancelled and your saved card is removed right away.
Changed your mind?#
- Sign in. A red bar at the top of every page shows how many days are left.
- Click Cancel Deletion on that bar, or Keep my account in Settings > Account.
Your agents come back on, your subscription carries on (unless you had cancelled it yourself before), and your API keys work again. If your card was removed because of a failed payment, add it again in Billing Details. After the 30 days, nothing can be recovered.
Want your site back the way it was first?#
Deleting does not undo changes on your site. If you want them reversed, do it before you delete: open Settings > AI Agents and click Undo all agent changes. Published articles are not deleted by this; unpublish them in your platform.
- Do I get a refund when I delete my account?
- No. Your subscription is not renewed, but the current period is not refunded.
- I am on someone else's team. How do I leave without deleting my account?
- Open Settings > Team, find the team under Teams you are on, click Leave, then Leave Organization.
- Why is the Delete account button greyed out?
- Type
DELETEin capital letters. If you have API keys, also tick the box about your keys.
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